Introduction
To survive, adapt, and thrive in a fast-changing world companies need to develop & strengthen the skills, knowledge and abilities of their employees (and stakeholders in general). We propose a long list of in the classroom and on the job training and capacity building programs for a wide range of stakeholders.
Our training & capacity building programs are customized according to the needs and expectations of our audience. We discuss industry and stakeholder specific examples, best practices, success stories and failures in order to ensure messages will be effectively delivered.
At the end of every in-house training program we present a comprehensive report of individual performance and progress of each participant to the top management of the organization. To this aim, participants take entrance and exit quizzes, participate in individual or group assignments, play roles.
Training Process
Assess training needs
Based on expressed needs of the top management, interviews with process owners
Develop the program
De jure pedagogy and customized training material, individual & group assignments, quizzes
deliver the training
In the cassroom and/or on the job delivery of training material, group assignments, role playing
Evaluate the impact
Performance of participants will be monitored during the program; entrance & exit quizzes will be taken
Training Topics
1. strategic management
101. Best Practices in strategic management
102. Change management
103. Business continuity
104. Risk management
105. Finance for non-financials
106. HR management
107. Marketing & Sales
2. interpersonal skils
201. Effective communication
202. Leadership skills
203. Team building skills
204. Time management
205. Presentation skills
206. Negotiation skills
207. Creative problem solving
208. Hosting productive meetings
3. management systems
301. Process management
302. Quality Management System (ISO 9001)
303. Environmental Management System (ISO 14001)
304. Food Safety Management System (ISO 22000)
305. Information Security Management System (ISO/IEC 27001)
306. Occupational Health & Safety Management System (ISO 45001)
307. Energy Management System (ISO 50001)
308. Information Management System (MIS)
4. occupational health & safety
401. Work at height
402. Work in confined spaces
403. Handling hazardous material
404. Safety in dangerous activities: welding, grinding, cutting, drilling, etc.
5. engineering & project management
501. Project & product management
502. Research methodology
503. Planning & conducting energy audits
504. Industrial energy efficiency
505. Energy efficiency in public & private buildings
506. Planning & developing a solar PV project
6. customer service
601. Good Customer service
602. Handling customer complaints
603.How to measure customer satisfaction?
Partners & Clients
ENA CJSC
Quality, environmental, occupational health & safety, energy and information security management system. Planning and conducting internal audits.
[As part of Management Mix LLC project team]
NCDC Armenia
Information security management system, risk assessment & mitigation practices, planning & conducting internal audits.
[As part of Management Mix LLC project team]
Vallex Mining Group
Environmental, occupational health & safety management, planning & conducting internal audits; work at height & in confined spaces; handling hazardous material.
[As part of Management Mix LLC project team]
AR TRAILS MOBILE APP
Best practices in developing a corporate strategy, leadership, communication and time management skills; basics of process management; organizational structure.
TRAILS FOR CHANGE NGO
Leadership, communication and time management skills; basics of process management; occupational health & safety in trail building; OHS risk assessment.
Yerevan Municipality
Students4Climate series of workshops under the EU-funded EU4Yerevan. Solar Community Project organized for school students from all administrative districts of Yerevan.